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Outsourcing & Technology

Supplier or customer. Large business or small. Any sector or industry. As members of the National Outsourcing Association, we can provide wide-ranging help, advice and support to help you achieve outstanding outsourcing. 

Outsourcing opportunities

Whether it’s for your IT needs, facilities management, back-office requirements or onsite services – you can outsource just about anything - even your legal advice. Our insight and experience means we can help you resolve issues quickly, achieving the best results for your business and keeping fees to a minimum.

The growth of outsourcing

A challenging economic climate makes us all price-sensitive, and for any business, outsourcing can be an attractive and effective way to reduce costs. It can, however, often also mean transferring assets, property, people and contracts, and involve complex commercial and legal structures.  Understanding the risks, developing innovative solutions and making your paperwork watertight is crucial – something you might also like someone else to deal with. This is where we can help.

The outsourcing lifecycle

We work closely with leading service providers, customers and other industry bodies to ensure that our lawyers are up-to-speed with the latest trends, developments and best industry practice in the outsourcing sector.  We understand that outsourcing is a lifecycle (and not just a transaction), the success and longevity of which is frequently dependant on the strength of the relationship between customer and supplier (and their advisers).  We are committed to providing a pragmatic, cost-effective and innovative legal service to our clients to help them get deals done.

The technology factor

As technology evolves ever faster, so does a business’s reliance on it – and only those with the latest knowledge and expertise and a deep understanding of the outsourcing sector can help you stay ahead of your competitors. Ensuring the legal structure that supports your technology outsourcing is both dynamic and robust is also key to your ongoing success, (and we can help with this, too).

We won’t pretend we understand the finer points of every technology, but we know the varied and complex legal nature of the sector inside out, and the issues that outsourcing can bring.

With you every step of the way

We’re here to guide you through the process, whatever your needs. Our approach goes beyond just legal advice – we can provide strategic planning, risk management and project facilitation for all your outsourcing and technology requirements. We will happily manage transactions from beginning to end, from developing the business case, to due diligence, negotiation, completion and contract management.

Our multi-disciplinary approach means we can help you with:

  • Finding the most appropriate structure
  • Preparing and negotiating the right documentation
  • Charging structures
  • Performance incentives
  • Quality standards and service level agreements
  • Employee transfers & pension issues
  • Tax issues
  • Real estate issues
  • Ownership and use of intellectual property & technology
  • Business continuity and disaster recovery
  • Dispute resolution 

Your Contacts

Craig Chaplin

Craig Chaplin

National Head of Commercial & IP

DD +44 (0)161 604 1642

M +44 (0)7801 583 882

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